{"id":20332,"date":"2025-03-20T15:50:08","date_gmt":"2025-03-20T14:50:08","guid":{"rendered":"https:\/\/www.mysolidur.com\/protection-de-donnees\/"},"modified":"2025-03-26T15:07:46","modified_gmt":"2025-03-26T14:07:46","slug":"data-protection","status":"publish","type":"page","link":"https:\/\/www.mysolidur.com\/en\/data-protection\/","title":{"rendered":"General Data Protection Regulation"},"content":{"rendered":"

Introduction<\/strong><\/h2>\n

My SOLIDUR is firmly committed to protecting the privacy of its customers. This policy details our practices regarding the collection, use, and protection of personal data, in compliance with the GDPR, applicable throughout the European Union, including France.<\/p>\n

Data Controller<\/strong><\/h2>\n

The controller of personal data at SOLIDUR is:<\/p>\n

    \n
  • Address<\/strong>: ZA Teractive, 335 Impasse Teractive Ouest, 50140 Romagny Fontenay, France<\/li>\n
  • Email<\/strong>: contact@mysolidur.com<\/li>\n
  • Telephone<\/strong>: +33 (0)2 33 59 45 12<\/li>\n<\/ul>\n

    Data Collected<\/strong><\/h2>\n

    We collect the following categories of data as part of the My SOLIDUR loyalty program:<\/p>\n

      \n
    • Identification<\/strong>: Last name, first name, email address, telephone number, IP address.<\/li>\n
    • Login<\/strong>: Username and password.<\/li>\n
    • Transactions<\/strong>: Purchase details, invoices, loyalty points, transaction history.<\/li>\n
    • Preferences<\/strong>: Product and gift selections.<\/li>\n
    • Communications<\/strong>: Consent to receive promotions and news.<\/li>\n<\/ul>\n

      Use of Cookies<\/strong><\/h2>\n

      We use cookies to improve the user experience, analyze our traffic, and display targeted advertising. Users can manage their cookie preferences at any time via our cookie manager integrated into the site.<\/p>\n

      Purposes of processing<\/strong><\/h2>\n

      Personal data is used to:<\/p>\n

        \n
      • Administer the loyalty program and award benefits.<\/li>\n
      • Communicate personalized offers.<\/li>\n
      • Analyze purchasing behavior to improve our offerings, using Google Analytics 4 (GA4).<\/li>\n
      • Conduct marketing and retargeting campaigns on platforms such as Meta, LinkedIn, and TikTok.<\/li>\n
      • Ensure program security and prevent fraud.<\/li>\n<\/ul>\n

        Legal basis for processing<\/strong><\/h2>\n

        Data is processed on the basis of:<\/p>\n

          \n
        • Contract<\/strong>: Execution of the loyalty program.<\/li>\n
        • Consent<\/strong>: Sending marketing communications.<\/li>\n
        • Legitimate interest<\/strong>: Optimizing our Services.<\/li>\n
        • Legal Obligations<\/strong>: Compliance with tax and accounting standards.<\/li>\n<\/ul>\n

          Data Sharing<\/strong><\/h2>\n

          We share data with:<\/p>\n

            \n
          • Technical service providers for website hosting and maintenance.<\/li>\n
          • Logistics partners for gift shipping.<\/li>\n
          • Legal authorities in the event of an explicit legal request. We do not sell or rent this information to third parties.<\/li>\n<\/ul>\n

            Data Retention Period<\/strong><\/h2>\n

            Personal data is retained for three years from the customer’s last activity. Legal obligations may require longer retention for certain data.<\/p>\n

            Data Security<\/strong><\/h2>\n

            Strict technical and organizational measures are in place to protect data against unauthorized access, loss, or alteration.<\/p>\n

            User Rights<\/strong><\/h2>\n

            Users have the right to access, rectify, erase, object, and transfer data. These rights can be exercised by contacting contact@mysolidur.com.<\/p>\n

            Policy Changes<\/strong><\/h2>\n

            This policy may be updated; any changes will be posted on our website and, if significant, communicated by email.<\/p>\n

            Contact and Complaints<\/strong><\/h2>\n

            For any questions, contact reseaudigital@solidur.fr. Complaints may be addressed to the CNIL in France or to the competent data protection authority in your country if you reside elsewhere in the EU.<\/p>\n","protected":false},"excerpt":{"rendered":"

            Introduction My SOLIDUR is firmly committed to protecting the privacy of its customers. This policy details our practices regarding the collection, use, and protection of personal data, in compliance with the GDPR, applicable throughout the European Union, including France. Data Controller The controller of personal data at SOLIDUR is: Address: ZA Teractive, 335 Impasse Teractive […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-20332","page","type-page","status-publish","hentry"],"yoast_head":"\nGeneral Data Protection Regulation - My SOLIDUR<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.mysolidur.com\/en\/data-protection\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"General Data Protection Regulation - My SOLIDUR\" \/>\n<meta property=\"og:description\" content=\"Introduction My SOLIDUR is firmly committed to protecting the privacy of its customers. 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